Certificate in English for Tourism & Hospitality
Engaging Language Experience
English in Tourism has been carefully designed to immerse learners in the authentic language of the hospitality and tourism world. The program goes beyond traditional English learning . It helps participants develop the communication, cultural awareness, and study skills needed to succeed both academically and professionally.
In addition to improving general English fluency, the course strengthens academic and workplace language competence, preparing participants to handle reports, presentations, and customer interactions with clarity and professionalism.
Through engaging, scenario-based lessons, learners practice the kind of English used every day in hotels, restaurants, travel agencies, and tourist attractions. They learn not only how to speak and write with confidence, but also how to listen actively, read effectively, and interact naturally with guests from around the world.
Ultimately, English in Tourism offers a complete, engaging, and practical language experience one that builds confidence, enhances employability, and opens the door to exciting opportunities within the global tourism industry.
Overview
Our Vision
English in Tourism is a specialized English language certification designed for the dynamic world of tourism.
Originally designed to help people with dyslexia obtain a certificate in the English language and that is what makes it more accessible than other certificates.
Our forward-thinking programs serve learners of all levels, emphasizing real-world communication and practical skills. Embark on this inspiring journey to elevate your English and share the true spirit of hospitality.
Why Study our Certificate
The English in Tourism certification is thoughtfully crafted for individuals who are either currently employed in, or aspire to enter, the tourism and hospitality industry.
It serves a wide range of professionals, including:
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Restaurant and hotel personnel
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Chefs, waiters, and service staff
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Bar and café employees
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Receptionists, porters, and housekeeping staff
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Animation and entertainment teams, as well as other hospitality professionals
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The program is also ideal for adults with a basic level of English (A2) who wish to improve their communication skills and pursue opportunities in the rapidly expanding tourism sector.
Through a focus on real-life language use, industry terminology, and customer interaction, participants gain the confidence and competence needed to provide exceptional service to international guests.
Advantages for the Trainees:
Through their preparation for the English in Tourism examination, participants not only strengthen their command of the English language but also develop the confidence and fluency needed to communicate naturally and effectively with international visitors. The training focuses on real-life situations they encounter in their daily work ,from greeting guests and taking orders to giving directions, handling requests, or managing complaints politely and professionally.
By obtaining the English in Tourism certificate, every candidate gains a clear professional advantage. The certification serves as an official recognition of their language skills and customer-service competence, making them more attractive to employers in hotels, restaurants, travel agencies, cruise lines, and other areas of the tourism industry.
Ultimately, it opens doors to better job opportunities, career progression, and a stronger connection with the
global tourism community.
Exam Profile
The English in Tourism certification program consists of approximately 50 hours of guided instruction, interactive practice, and real-world communication tasks designed to prepare candidates for professional use of English in tourism settings.
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At the end of the course, participants take a comprehensive computer-based examination that evaluates their ability to understand and use English effectively in authentic workplace scenarios. The assessment covers all four core language skills:
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Reading Comprehension – understanding written information such as menus, signs, notices, and customer messages.
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Listening Comprehension – following spoken exchanges in hotels, restaurants, and other tourist environments.
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Speaking – engaging in role plays and dialogues that reflect real customer interactions.
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Writing – producing short, functional texts such as emails, booking confirmations, or guest replies.
The examination uses a points-based grading system aligned with the Common European Framework of Reference (CEFR), allowing candidates to achieve certification levels ranging from A1 (Basic User) to B2 (Upper-Intermediate User).
This transparent and internationally recognized system ensures that every successful candidate can clearly demonstrate their level of English proficiency to employers within the tourism and hospitality industry.